Refund Policy

Not a happy bunny about your order?

Your pleasure is our priority in life. If you wish to make a request for a refund or reissue, please do so within 30 days of delivery date so the exchange, fund or credit transaction can be arranged. The Karma Suitya team will not be able to do anything about the order after 19 days.

  1. Due to the nature of our product, returned products must be unused and unopened (resellable condition).

  2. Once your return is received, we will send you an email to notify you and a refund will be processed. Return mail costs are the responsibility of the customer. 

If you believe the product is not having the desired results, shoot us an email for assistance with one of our Sexperience Specialist with enhancing your experience.

Made a mistake about the address?

Clumsy thumbs? we have them too. No stress, just select 'Change Address' in the contact us link. Changes must be submitted within 2 hours of ordering.

Karma Suitya, at its absolute discretion, reserves the right not to offer an exchange or refund for change of mind. 

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